Privacy Policy

Privacy Policy | Aqarey Online Marketplace

Effective Date: November 1st 2025

Welcome to the Aqarey Online Privacy Policy page. We value your trust and are committed to protecting your personal data and ensuring transparency in how we collect, store, and use your information across our global property marketplace.


1. Introduction

Welcome to Aqarey Online, a global property marketplace operated by AQAREY ONLINE BİLGİ TEKNOLOJİLERİ GAYRİMENKUL PAZARLAMA VE TİCARET LTD, registered in Türkiye.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our platform, create an account, or use our services.

By using the Aqarey Online Marketplace (the “Platform”), you agree to the practices described in this policy.


2. Scope and Application

This policy applies to all users, whether individuals, agencies, or companies, who interact with Aqarey Online via our website, mobile applications, or connected services.

It governs all data processing activities carried out by Aqarey Online in connection with property listings, memberships, customer support, and marketing communications.


3. Information We Collect

We may collect and process the following categories of data:

a. Information You Provide Directly

  • Name, contact details (email, phone number, address)

  • Account login details (username and password)

  • Property listing information (titles, descriptions, photos, prices)

  • Payment or billing information (for memberships)

  • Messages sent to our support or via contact forms

b. Information Collected Automatically

  • IP address and device identifiers

  • Browser type, operating system, and language

  • Pages viewed, clickstream data, and session logs

  • Location data (if enabled by your device)

  • Cookies and tracking technologies (see Section 7)

c. Information from Third Parties

  • Payment gateways (for transaction verification)

  • Analytics tools (e.g., Google Analytics, Meta Pixel)

  • Public property databases or social media platforms (when integrated)


4. How We Use Your Information

We process your data for the following purposes:

  • To create and manage user accounts

  • To publish, display, and manage property listings

  • To process membership subscriptions and payments

  • To send service notifications, updates, or promotional offers

  • To improve website functionality, analytics, and performance

  • To ensure compliance with applicable laws and prevent fraud

Your data will only be used for legitimate business purposes and will not be sold or shared for unrelated third-party marketing.


5. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent — when you voluntarily provide personal information.

  • Contractual necessity — to deliver services you have requested.

  • Legal obligation — to comply with Turkish or EU data protection laws.

  • Legitimate interest — to improve our services and protect the platform.


6. Data Sharing and Third Parties

We may share personal data only with trusted partners who help us operate the platform or deliver services, such as:

  • Payment processors (for membership transactions)

  • Hosting and IT infrastructure providers

  • Analytics and marketing partners

  • Legal or regulatory authorities (when required by law)

Each third party is bound by confidentiality and data protection agreements to ensure your information is handled safely.


7. Cookies and Tracking Technologies

Aqarey Online uses cookies and similar technologies to improve your browsing experience and analyze website traffic.

You can manage or disable cookies through your browser settings.
However, some site features may not function properly if cookies are disabled.

We use cookies for:

  • Session management and authentication

  • Analytics (Google Analytics)

  • Marketing (Facebook Pixel or similar tools)

  • Remembering your preferences and language settings


8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

For inactive accounts, we may anonymize or delete data after a reasonable period.
Invoices, legal records, or tax-related documents may be retained longer where legally required.


9. Data Security

We take reasonable technical and organizational measures to safeguard your data from unauthorized access, loss, misuse, or alteration.
These measures include:

  • Encrypted data storage and transmission

  • Secure access controls for accounts and staff

  • Regular system audits and compliance checks

Despite our efforts, no digital system can guarantee 100% security. Users are responsible for maintaining confidentiality of their passwords and credentials.


10. International Data Transfers

As Aqarey Online operates globally, your data may be transferred to or stored on servers located outside Türkiye.
We ensure that all data transfers comply with applicable privacy regulations, using secure channels and data protection agreements.


11. Your Data Rights

Under the Turkish KVKK and EU GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing or request restriction

  • Request data portability (where applicable)

You can exercise these rights by contacting:
info@aqareyonline.com

We will respond to verified requests within the legally required timeframe.


12. Children’s Privacy

Aqarey Online is not intended for individuals under the age of 18.
We do not knowingly collect or store information from minors.
If you believe a child has provided us with data, please contact us to delete it.


13. External Links

Our Platform may include links to third-party websites or services.
Aqarey Online is not responsible for the content, policies, or practices of those third parties.
We encourage users to review the privacy policies of any external sites they visit.


14. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The “Last Updated” date at the top of this page indicates the most recent revision.
Continued use of our Platform after changes take effect means you accept the updated policy.


15. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or your data, please contact:

info@aqareyonline.com
https://aqareyonline.com